FAQ
How do I place an order?
It’s easy! Click BUY NOW on the OraclePI page, select the number of kits you want, fill out your information, and you’ll receive a shipping notification when they’re on the way to you.
How do I manage shipping?
The cost of shipping is included in your order. Returns are easy: when you’re ready to return samples, just print out a return label and drop them in the mail. You’ll be emailed a tracking number.
What is the turnaround time on results?
We’re working on returning results as fast as possible. Our goal is to return them within 3 days of receipt of the samples. Until we have enough scale to hit that you can expect results within 7-10 days.
Who do I contact if I have questions?
We love to hear from you! Please reach out with any questions to contact@integraldental.bio and we will get back to you as quickly as possible.
Is your lab CLIA certified?
Yes, we are CLIA certified and are in compliance with all regulatory requirements.
- Which states do you serve?
Which states do you serve?
We’re working on giving all 50 states access to our tests. As of now you can purchase our tests if you’re based in:
AZ, AR, CO, CT, DE, DC, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MA, MI, MN, MS, MO, MT, NE, NH, NM, NC, ND, OH, OK, OR, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI and WY. Check back soon for additional states.