FAQ
How do I place an order?
Go to the Test Kits tab at the top of our website.
How do I manage shipping?
Each kit will include a pre-labeled return envelope. All you have to do is collect the sample, place the closed vial in the envelope, and drop it in the mail.
What is the turnaround time on results?
7-10 days from when we receive the sample
How do I get the results?
When you place an order you’ll receive an invitation to set up an account in our customer portal. All sample status and final reports will be available there.
Who do I contact if I have questions?
We love to hear from you! Please reach out with any questions to contact@integraldental.bio and we will get back to you as quickly as possible.
Is your lab CLIA certified?
Yes, we are CLIA certified and are in compliance with all regulatory requirements
Which states do you serve?
We’re working on giving all 50 states access to our tests. As of now you can purchase our tests if you’re based in:
AZ, AR, CO, CT, DE, DC, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MA, MI, MN, MS, MO, MT, NE, NH, NM, NC, ND, OH, OK, OR, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI and WY. Check back soon for additional states.